Privacy policy.

How we handle the information you share with us. Plain and short.

Who we are

Smart Kitchen Co. is the operating company behind delivery-focused commerce across South Africa. This policy covers the website at smartkitchenco.com. If you have any question about it, email support@smartkitchenco.com.

What we collect

When you fill in the contact form, we collect the name, company, email address, and message you choose to give us. Our hosting and email providers also process standard technical data, such as your IP address, browser type, and the time of your request, so the site can load and your message can reach us.

Why we collect it

We use what you send only to reply to your enquiry and to keep the site running and secure. We do not use your details for advertising, and we do not sell them to anyone.

Who we share it with

A small set of service providers helps us run the site and handle enquiries. They process your information only to provide their service to us:

Vercel hosts the website.
Resend delivers the email that carries your enquiry to us.
Google Fonts and jsDelivr serve fonts and scripts to your browser.

We do not share your information with anyone else, except where the law requires it.

Cookies and tracking

This site does not set advertising or analytics cookies, and it does not track you across other websites.

How long we keep it

We keep enquiry emails for as long as we need them to respond and to keep reasonable business records, then we delete them.

Your rights

Under South Africa's Protection of Personal Information Act (POPIA), you can ask us to show you, correct, or delete the personal information we hold about you. Email support@smartkitchenco.com and we will respond.

Security

We take reasonable steps to protect your information. No method of sending data over the internet is ever completely secure, so we cannot promise absolute security.

Children

This site is meant for businesses and the people who run them, not for children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about privacy or your information: support@smartkitchenco.com.

Get in touch

Questions? Just ask.

Reach the team directly and we will come back to you within one business day.

support@smartkitchenco.com